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The healthcare sector is transforming
each day. For advances to occur in the diagnostic field, medical
laboratory professionals are required to be well versed in quality
so that their advancement is achieved in an effective manner. To
this end, I am extremely happy to write about my experience at
Emory University School of Medicine, Atlanta, GA, and testify that
my sojourn has improved my understanding of laboratory
medicine.
I was given the opportunity to work
under the supervision of Dr. Ross Molinaro (Medical Director, Emory
University Hospital Midtown, Atlanta, GA, USA, Co-Director, Emory
University School of Medicine, Emory Clinical Translational
Research Laboratory) from July 1st to September
2nd, 2011. Dr. Molinaro introduced me to Dr. James
Ritchie, the Associate Director of Emory Medical Laboratories, who
also guided and helped me during my training period. I was given
the opportunity to work both in the core laboratory of the
CLIA-certified Emory University Hospital and in Dr. Molinaro's CLIA
certified clinical research laboratory.
My objective was to
better understand the processes involved in Total Quality
Management (TQM) from a CLIA certified laboratory standpoint. My
exposure to an environment conducive to high-level process
improvement, method development, troubleshooting and quality
systems provided me with (a) new knowledge and skills in quality
management as applied to laboratory testing in healthcare, and (b)
the ability to complete clinical research studies for better
outcomes in disease management.
My active participation in the
development, validation and application of a tandem-mass
spectrometry method for the measurement of serum testosterone led
to an abstract accepted for presentation at the Mass Spectrometry:
Applications to the Clinical Lab (MSACL) annual meeting in 2012.
This hands-on project allowed me to better appreciate issues in
project management, method development, quality control processes
and other documentation skills.
I could also participate to a project
aiming at 1) Improving the turn-around-time (from specimen
collection to result reported) with the Emergency Department; 2)
Mapping out the Emergency Department procedures to
determine gaps in laboratory service; 3) Assessing the
Emergency Department physician's satisfaction status. Discussions
on the causes of delays in reporting results helped reduce
turnaround time in the Emergency Department.
I also worked with Dr. Molinaro on
evaluating the current usage of HbA1c testing at Emory University
Hospital Midtown, and whether physician ordering followed current
recommended guidelines of the American Diabetes Association (ADA).
The observed over-utilization and non-adherence to current ADA
practice recommendations, led to tutoring clinicians to help them
better understand 1) the clinical utility of HbA1c and 2) the
caveats of HbA1c interpretation in the presence of hemoglobin
variants.
Finally, I contributed with Dr
Molinaro to a retrospective analysis that helped to reduce the
number of microscope slides reviewed by medical technologists in
the clinical laboratory. The results of this study have been
submitted as an abstract for the 2012 American Association for
Clinical Chemistry (AACC) Annual Meeting in Los Angeles, CA,
USA.
Being at Emory, I was able to attend
the 2011 AACC Annual Meeting held in Atlanta and participate to the
Society for Young Clinical Laboratorians (SYCL) reception where I
met with several clinical chemists and laboratory professionals
who, like me, are early in their careers.
My stay at Emory
University fulfilled my main objective and allowed me to obtain
experience in quality control, method validation, test utilization,
quality planning and quality assurance as applied to laboratory
testing in health care. It also enabled me to plan, implement, and
evaluate management principles and practices effectively.
Acknowledgment
I would like to thank Dr. Molinaro for hosting me at Emory
University and granting me access to his clinical research
laboratory and to the Emory Hospital core laboratory. I am grateful
to Dr. Jeanne Rhea, Post-Doctoral Research Fellow in Dr. Molinaro's
clinical translational research laboratory, Mr. Bradford Burgett,
research technologist, who both assisted me with my projects and
helped to make my visit at Emory a success. I am also thankful to
Dr. James Ritchie for the help he provided to me during my stay at
Emory, and Ms. Cynthia Rikard, Quality Control Coordinator for
Emory Medical Laboratories, for taking the time to sit with me and
discuss quality control management. I am extremely grateful to Dr.
Jocelyn Hicks, Past-President and Dr. Graham Beastall, current IFCC
President for supporting the Professional Scientific Exchange
Program that has not only allowed me to achieve my goals described
above, but also will enable me to move laboratory medicine forward
at my own institution.
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